Core values
Our three core values of Personal, Proactive and Ethical underpin everything that we and our teams work towards on a daily basis and we live and breathe them every single day:
PERSONAL – We listen carefully to what our customers want and go the extra mile to give them exactly what they need, when they need it.
PROACTIVE – We never need to be chased for information and we always keep our promises.
ETHICAL – We do what’s best for our customers and we always do the right thing.
Services provided by Peter Ball
Sales
Our local experts have been helping people buy and sell property across Cheltenham, Leckhampton, Charlton Kings, Tewkesbury and Bishops Cleeve for decades. SELL A PROPERTY
Mortgages
Our sister company, Mortgage Scout, can provide you with expert mortgage advice and find you the most suitable deal. FIND OUT MORE
Surveyors
Our Surveyors & Valuers team has been advising both residential and commercial clients across the UK for over 35 years. GET A PROPERTY SURVEY
Auctions
Our sister company, First for Auctions, has sold thousands of properties at auction over the last 20+ years. FIND OUT MORE
Shared Ownership
SOWN is our specialist shared ownership brand with an expert team that help those aspiring to buy a property but unable to save a big deposit. DISCOVER SOWN
The history of Peter Ball
We’ve been selling homes since 1993 when we opened our first office, and haven't stopped extending our services and developing our people. Many of our team are members of the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA), and our company is a part of the Royal Institute for Chartered Surveyors (RICS), helping to ensure all our clients benefit from the highest levels of expertise.
Environmental, Social, and Governance (ESG)
At Peter Ball, Environmental, Social, and Corporate Governance (ESG) are responsibilities we take very seriously. As part of the Leaders Romans Group, we want to be transparent to our clients about the way we do things as a company.
Environmental
One of the key areas that we are heavily invested in is sustainability and our impact on the environment. We're proud to say we have been carbon neutral since 2022, reaching our target 8 years early. To achieve this, we have made many changes across the business with more to come. You can find out more about our environmental work over in our Sustainability Hub.
Social
At Peter Ball, we want our staff to feel like they can enjoy a long-term career. We have an extensive list of in-house training courses, and we also provide career frameworks. It’s of the utmost importance to us that equality, diversity, and inclusion are at the forefront of everyone’s minds, and we have an internal training course on this which all staff have to take. Achievements and promotions are celebrated all year round, including our quarterly awards ceremonies.
Not only do we aim to help and support each other, but also the wider community. Many of our team members live in the area that they work and it is very important to us to give back to charities and the communities where we have a presence.
Governance
We take the management of our customers data very seriously and protect it via robust data protection policies. We have a strong data protection team in place headed up by our own in-house Data Protection Officer.
Regulations in the property industry are ever-changing. We proactively keep on top of these, not only to ensure we can prepare but to make sure we can help our clients prepare and be compliant too.
Fancy a career with Peter Ball?
If you're looking to join one of the UK's largest property services companies, you've come to the right place. Peter Ball provides extensive training and development opportunities, along with numerous incentives and employee benefits. These are just a few reasons we've been recognised twice as a UK Best Company to Work For.
Our employee benefits include workplace pensions, private medical insurance, fitness classes, high street discounts, and company cars. Additionally, our quarterly award events allow employees to celebrate each other's achievements with fantastic prizes, such as luxury trips and once-in-a-lifetime experiences.
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Thank you for the feedback
I don’t usually write reviews, but I wanted to give a big shout out to Karen Wills, who showed me a property today in Cheltenham. I was probably her last appointment on what was a very hot day, but you wouldn’t have known it—she was absolutely brilliant. Karen was warm, super chatty, and really attentive without being overbearing. She offered great advice, clearly knows the area well, and let me take my time looking around without any pressure. Having worked in customer service myself for over 30 years, I really appreciate when someone goes the extra mile—and Karen’s a star. Thanks again, Karen!
I don’t usually write reviews, but I wanted to give a big shout out to Karen Wills, who showed me a property today in Cheltenham. I was probably her last appointment on what was a very hot day, but you wouldn’t have known it—she was absolutely brilliant. Karen was warm, super chatty, and really attentive without being overbearing. She offered great advice, clearly knows the area well, and let me take my time looking around without any pressure. Having worked in customer service myself for over 30 years, I really appreciate when someone goes the extra mile—and Karen’s a star. Thanks again, Karen!
Emilia and Amber were really great with all their help and getting things ready for my move. Very friendly staff and happy to deal with all of you further and build a wonderful relationship X Thank you guys for everything. One happy tenants.
Very professional ad friendly Thank you Amber
We found Emilia and all staff to be friendly, courteous and helpful with every process we went through to renting our property. Nothing was too much or too small a question for Emilia. She was professional and solved all our questions quickly, as did all staff. Alice and David
Delighted with the Peter Ball & Co sales team. The team led by Julian Carter with Alan Yeates and supported by Erica Edwards and Lesley Rhodes were communicative, efficient and pleasant to deal with - the whole process was brilliant. The sales particulars were clear, the appointments were plentiful and engagement throughout the process was excellent - huge thanks to them on a straightforward sale - I thoroughly recommend them.