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Guide to Moving

Careful organisation and forward planning can help take a lot of the stress away when you’re moving house. Use our handy Guide to Moving below, in conjunction with our 'Who to Notify Checklist', to guide you through the weeks leading up to moving day.

Download a "Tips for Moving" checklist

Before Exchanging Contracts
  • Organise buildings insurance and make sure it’s valid from your exchange date.

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After Exchange of Contracts
  • Get removals estimates and book your chosen firm
  • Order packing cases and materials
  • Book the days needed off work
  • De-clutter and throw out what you don't need
  • Make sure that you notify every one of your change of address.
    For a handy checklist of who to tell see "Who to notify".
  • Visit the post office and arrange for your post to be forwarded (you will be charged a fee for this service)
  • Start taking down any fitted items that are coming with you (e.g. shelving and pictures etc)
  • Clear the loft/attic unless your removal firm have agreed to do this for you
  • Start packing and label boxes clearly
  • Start using up any frozen food and buy small supplies until you move
  • If you have children or pets, arrange for someone to look after them during the move
  • Return any borrowed items, such as library books etc.
  • Cancel deliveries of newspapers, milk etc.
  • De-register from your doctor, dentist and optician if you're moving out of the area 
  • Empty sheds, greenhouses etc and check garden equipment is ready to move

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Immediately Prior to Moving Day
  • Contact your removal company to confirm their arrival time and notify them of any last minute details
  • Defrost and clean the fridge and freezer
  • Prepare a box of moving day essentials (e.g. light bulbs, toiletries, kettle etc.)
  • Set aside things you will be transporting
  • Disconnect dishwashers/washing machines
  • Label items and keys for the new owner

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Completion and Moving Day 
  • Make sure the removals crew have the directions to your new house and your phone number
  • Keep your valuables (documents/passports/jewellery etc) safe and carry them personally with you to your new home
  • Organise and set aside any other items that you are taking with you so that they don't get loaded onto the van by mistake
  • Disconnect everything from your old property, write down your meter readings and inform your utility companies
  • Strip beds and pack bedding
  • Before leaving, double check you haven't left anything behind
  • Check all windows are closed and doors locked
  • Make sure arrangements have been made to pass keys to the new owners.
    NB Ensure that completion has taken place before giving the keys over. If you leave your keys with the estate agent they will handle this for you. Arrive at your new property with the keys - and before the removal van.
  • Put the kettle on!

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Who to Notify

When you're moving house, it's important to inform the relevant people of your departure. Use our handy checklist to ensure no-one is forgotten.

Download a "Who to Notify" checklist

List of organisations and companies to contact

Government bodies

Update your address with the DVLA for both your licence and the vehicle registration - but not before you move, as you may need your licence for identification and van hire. Depending on your circumstances, you may also need to contact HMRC.

You'll need to ask your local authority for a final statement. You may even get a refund. And don't forget to update your details on the Electoral Roll.

If you’ve lived in your property for many years, you’ll have a lot of work to do updating people and companies with your new contact details.

You can make this process easier by using the Post Office’s change-of-address service, which takes up to 10 days to come into effect and redirects all mail to your new address. You should keep this service for 6 to 12 months after moving into your new home to avoid post going astray.

Contact:

HM Revenue and Customs (HMRC)
Driver and Vehicle Licensing Authority (DVLA)
Electoral roll
TV Licensing
Re-directing your mail

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Financial Institutions

Banks, lenders and credit card companies will need to know your new details. This is especially important with current account and credit card providers, as these may use your current address as a security check or to verify your identity.

Contact:

  • Banking and savings account providers
  • Credit card companies
  • Investment funds
  • Store loyalty card providers
  • Pension services

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Insurance providers

You should notify your contents insurance provider of when and where you will be moving. Check with them what is and is not insured during the move, as you may need to get additional insurance from them or through the removals company.

Contact:

  • Car insurance (and any breakdown services provider)
  • Home insurance
  • Mobile phone insurance
  • Pet insurance
  • Life insurance
  • Health insurance (including dental insurance)

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Utility suppliers

Let your utilities providers know the exact date you'll be moving. You should take meter readings as well as photographs of them (ideally date-stamped ones), and also do the same in your new home on the day you move in.

Contact:

  • Water supplier
  • Gas provider
  • Electricity provider
  • Post office
  • TV/video rental companies

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Regular bills

Any company that provides a service you pay a regular bill for - such as a mobile phone provider, telecoms provider, magazine subscription etc - will also need to know about your change of address.

Contact:

  • Home phone
  • Broadband
  • Cable TV
  • Mobile phone

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Health services

You'll have to let any medical organisations you deal with know you're moving as well. Make registering at your local GP a priority, as there may be a delay in getting treatment.

Contact:

  • Local NHS doctor's surgery - register ASAP so there are no delays when you need to see your GP
  • Specialists, including dentist, optician, podiatrists

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Work and education contacts

Your employer, and your child's school, will need your most current address details - especially if you're listed as an emergency contact.

Contact:

  • Your employers (and company pension fund)
  • Colleagues and alumni networks
  • Professional associations
  • Schools, colleges and educational institutions

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Leisure and family activities

Make sure your subscriptions are up-to-date - and share your address with any other organisations that might contact you via mail.

If you have any micro-chipped pets, be sure to update the details on their microchips.

Contact:

  • Newspaper, magazine and newsletter subscriptions
  • Clubs, including sports teams or gym
  • Charities you support
  • Pet microchip databases

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Wishing you a smooth and happy move, from all of us at Peter Ball & Co.