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Testimonials

July 2019 - Mr & Mrs C
Dear Erica, We want to thank you and the team at Peter Ball and Co for all your hard work and a superb result as far as we are concerned regarding the sale of our house... Not only did you all achieve a significantly higher sale price than we expected, but every single person we dealt with was efficient, switched on and very pleasant to deal with. It has been a complete pleasure. Estate Agents frequently receive a 'bad press' but your company ticked all our boxes, thank you!
July 2019 - Mr S
Thank you very much to you all for helping us to sell our house (and to those I have missed off). I think the market conditions are tough but I felt like a valued customer at all times and you certainly got a lot of people through the door 😊 We will be buying again in a year or so, most likely via the CK office, but I’m sure we will cross paths again.
June 2019 - Dr H
Just a brief thank you to you and the Bishops Cleeve team for the successful selling of my property for me. I would certainly highly recommend Peter Ball & Co as a company. The after sales team make a huge difference.
May 2019 - Miss P
A huge thank you to Dee and the team for all their hard work. They provided a thoroughly professional service from valuation and marketing through to sales progression. Dee and Alex's attention to detail resulted in a superb marketing strategy and a buyer being found very quickly. Excellent communications from all the team in managing the chain meant my sale and purchase both ran very smoothly and stress free. I would recommend Peter Ball Estate Agents without hesitation.'
April 2019 - Mrs B-S
Dear Erica, Thank you for all your work in getting us moved in to our new home. We moved in last Monday and it was relatively painless. The house is fantastic. Better than I remembered and we have squeezed all our belongings in too. It is so light and warm and even my tortoises are happy in their new garden. Your help was much appreciated by us all.
April 2019 - Ms B
Dee and her team showed why there is still a significant need for the traditional High Street Estate Agent. Collectively, through their diligence and determination, the whole chain completed successfully. They navigated the ups and downs of the process whilst supporting the buyers/sellers in ‘keeping the faith’. Well done Peter Ball, Leckhampton - I will certainly be using your services again!
April 2019 - Mr & Mrs H
Just to let you know how pleased we were with the service we received from yourself and the Peter Ball team in the sale of our property and the purchase of a new one. Right from the start everything was done in the most courteous and professional manner, we were constantly updated on how things were progressing and every query was dealt with immediately. We would have no hesitation in recommending Peter Ball & Co to anyone looking for a trustworthy, highly competent estate agent.
April 2019 - Mr B
I would just like to express our thanks for the way in which everyone at Peter Ball handled the sale of our house. We were very impressed from the word go with your approach to the valuation and contract, marketing and managing the sale and especially the speed with which you set up viewings with your list of contacts across the branches. The whole process took less than 12 weeks which is just phenomenal, and we got a strong price as well so we are absolutely delighted with the outcome.
April 2019 - Mr B
Dear Sam, We completed on the sale of the house today and all seems to have gone smoothly. Carole has managed the legal details very efficiently and kept us updated constantly and liaised very successfully with both sets of solicitors and the buyers to get us to completion on time. Please pass on our thanks to the whole team involved who are wonderful.
March 2019 - Ms P
Thank you and your Team Peter Ball Cheltenham for finding me very good & kind professional tenants for 2 years. I have no hesitation in recommending Peter Ball letting agents whenever I can. You and your Team have looked after my interests as a Landlord right from the start and given me good advice.
March 2019 - Mr & Mrs B
We chose Peter Ball to sell our Leckhampton Town House. They found a buyer straight away and the sale proceeded well. We found a house to buy and coincidentally Peter Ball were acting for the sellers. Deena Hyatt worked really hard and, using very considerable negotiating skills, kept everyone on board. Deena, and Erica advised us and kept us fully informed all through this transaction... we have nothing but praise for everyone at the Leckhampton office - thank you all.
Feb 2019 - Mrs P
Dear Sam, Thank you very much indeed for selling our house so quickly and professionally. You and your team in Charlton Kings made the whole process so easy and straightforward. Erica Edwards was also excellent, keeping us up to date with all stages of the sale. You have an excellent team and we would not hesitate in recommending Peter Ball & Co. Estate Agents to other potential sellers.
Feb 2019 - Ms H
I have recently used Peter Ball for the sale of my property and it has been by far the best experience of selling a property I have had. Everyone I have dealt with has been professional and 'on the ball' - excusing the pun! They have also made great recommendations on solicitors and removals. From start to finish it has taken just over 7 weeks which included the Christmas and New Year period. Dee was exceptional and made the process smooth and painless. Highly recommended.
Feb 2019 - Miss F
I just wanted to say thank you for all your help and the friendly professional way you handled our search once we had registered our interest with you. We couldn't be more pleased with how it has all gone so thanks again for your speedy contact regarding properties available and the advice you were able to give us about the areas in Cheltenham. We will have no problem in recommending you or Peter Ball and Co based on the dealings we have had so far.
Feb 2019 - Mr & Mrs F
When we decided to move to Cheltenham, we approached four estate agents about possible properties. After explaining our own thinking, Hannah asked helpful and probing questions which refined further our thoughts. She kept in constant touch and recommended and showed us round the house that we finally bought. Peter Ball and Hannah stood out from the other agents throughout. We have no hesitation in recommending Peter Ball and are most grateful to Hannah for being so pleasant and effective.
Feb 2019 - Mr G
I would like to send Peter Ball & Co a special note in regards to Elaine Meadows. Moving can be stressful and moving from the UK back into the United States of America has been extremely stressful with US customs laws. Elaine has stepped up and help us tremendously with the move out process which has greatly reduced our stress level on this move. Simply put Elaine was brilliant !! Just wanted to pass this on to Peter Ball & Co. on what a great employee they have in Elaine.
Feb 2019 - Mr J
It’s been a pleasure renting through Peter Ball & you and the Team have been extremely helpful.
Feb 2019 - Mr C
Carole, At last we made it :-) I was beginning to think the chain would collapse! A big thank you for all your help and support throughput this journey, you have been so proactive and supportive I can’t thank you enough :-) Let me know where you are based and I will bring you that bottle of wine as promised :-) Thanks again Carole.
Feb 2019 - Mr. P.
I was very pleased with the professional and prompt attention I received from a Peter Ball and Co throughout the valuation, marketing and sale of my property in Leckhampton. All the staff I encountered were helpful and constructive in their dealings with me and my family. I would use Peter Ball and Co again.
Dec 2018 - Mr & Mrs T
We chose Peter Ball to sell our house in Leckhampton as not only were their staff friendly and helpful from first contact, but after extensive research we felt their valuation was the most accurate and their properties were selling the most often and quickly. Peter Ball truly know the local housing market, and we received a thorough and professional appraisal. Mr & Mrs T
Dec 2018 - Ms A-H
Thank you so much I really appreciate your help. Also thank you for your support over the last few months you have been wonderful.
Oct 2018 - Mr & Mrs C-T
Dear Mr Ball It would be remiss of us not to write to you personally and congratulate you on the outstanding service we experienced with your company. We moved on 17th October 2018 - only ten weeks between appointing you to sell our house and moving into our new property. Much of this speedy transaction was down to the excellent service we received from your team. Sam and your Charlton Kings office did us proud. Thank you again for taking the stress out of the sale & purchase procedure.
Oct 2018 - Mr C
I would like to send my thanks to the team at Peter Ball and Co for the service I have received. From the lettings department through to the selling, was a wonderful experience. The solicitors that were suggested did a superb job. Much appreciated - I will send high recommendations to anyone I can.
Sept 2018 - Mr G
First of all, thank you so much for all your support and guidance in my first house sale! I have been very lucky I think, to have you in my corner. I felt 100% confident in you and your team from the outset, and the communication between Peter Ball & Co and myself was outstanding. At every moment in the process, I felt I could call or pop into the branch and the team would have time to answer my questions. I will certainly stick with you in the future.
August 2018 - Mr & Mrs C
Izaak, We just wanted to say a big thank you for your hard work and professionalism throughout our sale and purchase. You personally went above and beyond and we really appreciate it. Thank you for seeing it through to the end - we love our new home.
August 2018 - Mrs E
Thank you all very much indeed for helping me to sell my house so quickly and easily – I don’t know what all the fuss is about for those that take forever!! I wish you all well, for your forthcoming business and I will have absolutely no qualms whatsoever about recommending any of my friends and acquaintances to use your branch as and when.
Sept 2018 - Mr L
You guys have done an excellent job, truly excellent, you have really showed to me your worth and appetite to close this sale in a difficult situation and market. I wouldn’t go with anyone else (now). I have recommended you and will continue to sing your praises going forward. I have spent far too much time with other agents both on viewings and when we have incorrectly switched to alternatives which at best was lack lustre.
July 2018 - Mrs K.B.
The service I've received has been outstanding. If all estate agents were as professional, knowledgeable and articulate, what a joy house-hunting could be!
July 2018 - Mr & Mrs S
Hi Felsa, I would like take this opportunity to thankyou for the level of service we have received from your office and you in particular. You have delivered by far the best level of communication and match to criteria than any other agent we have delt with. So thankyou . We wish you all the best in your career and hope your boss gets to read this!! Mr & Mrs S
June 2018 - Mr & Mrs B
Hi Sam, Sarah and Charlton Kings team, I just wanted to say a big thank you for all your lovely support and assistance in finding my new house. You took the time and patience to stick with me and I really appreciated all your help. You have a great team in Charlton Kings and I am really pleased with every aspect of the buying and selling experience with you. Keep up the excellent service you provide.
June 2018 - Mr S
I just wanted to email to say a massive thank you to Izaak in your Bath Road branch for all his help with the purchase. He was always keeping me up to date with calls and emails and just a pleasure to deal with.
June 2018 - Ms R & Mr H
Hi Jonathan, We are currently in the process of buying a house in Cheltenham which Lily Wilcox showed us around. She also showed me around another property. She was very good at emailing me lots of houses as they came on the market and the house we have ended up buying is not one we would have considered if she hadn’t emailed the details to us.
June 2018 - Mr & Mrs C
We would like to thank you and your team at Peter Ball's Leckhampton Branch for your very personal level of excellent support in helping us find our property. At all times your team were patient helpful and informative and alert to our requirements. In particular, Lucy kept our requirements at the forefront of our search and at all times kept us constantly informed of properties that met our needs.
May 2018 - Mrs O
Thank you so much for your message! I didn't realise we had exchanged until I heard your message so you were the bearer of excellent news!! Thank you so much for all your help during the process, you really did make the whole experience far less stressful than I've ever found house buying /selling before.
May 2018 - Mr D
I recently sold through Peter Ball. The whole team were incredibly helpful and nothing was too big or too small, I was always one phone call away from someone who could answer my questions. They managed to secure a cash buyer for me after a couple of weeks marketing. Very impressed with the service provided all round!! Good work guys.
May 2018 - Mrs R
I wanted to directly thank you for the assistance to date in the sale of our property. Your service and professionalism has far exceeded that of previous agents and I feel that this has assisted in the sale itself.
April 2018 - Mr & Mrs E
Our dealings with Peter Ball and Co have always been friendly and professional and your expertise and efficiency has surpassed the experiences we have had with other companies.
March 2018 - Mr C
The Charlton Kings staff at Peter Ball are friendly, reliable and utterly professional. From the first contact through the valuation, subsequent viewings, attracting offers and managing the process post-offer, they have been meticulous in communicating with me, the potential buyers and the others in their team. For me, their fee is money very well spent and I recommend Peter Ball unreservedly.
March 2018 - Mr S
Having had one valuation from a different estate agent we decided that Peter Ball was best placed for the sale of our property in 2017. From the moment we contacted them, the service from the Charlton Kings staff was excellent. Nothing was too much trouble for them. Queries were answered quickly and effectively and we were kept well up-to-date with progress reports during the sale.
Feb 2018 - Mr & Mrs M
If we ever need to change property again ( never say never), we will contact Emily and Peter Ball estate agents first! Once again, thank you for all your help.
Jan 2018 - Mr T
We didn’t use Peter Ball, but as the Sale progressed, and the more we saw of their service, the more we wished we had. They even beat our Estate Agent and called us first to congratulate us that we’d completed.
Jan 2018 - Mr C
I keep using Peter Ball as my local Estate Agent for a number of reasons. Their knowledgeable staff, speed of response and general overall service and commitment to my needs are second to no other. Buying or selling a property can be stressful at times– having an agent like Peter Ball on side makes it a lot easier.
Jan 2018 - Mrs J
We have used Peter Ball & Co Leckhampton branch on more than one occasion and would definitely use them in the future. We cannot recommend the staff highly enough. From the start to the finish of the buying and selling process, we were guided step by step through each stage and kept informed at all times.
Jan 2018 - Mr & Mrs H
We would highly recommend the sales team of Peter Ball’s Bishops Cleeve branch. From last January to December we felt fully supported through what proved to be a rather bumpy ride selling our property. At every step of the way, every member of the team was extremely professional, friendly, honest and diligent. When challenges arose, they were sensitively dealt with. Fully knowledgeable of their buyer’s requirements, finally led us to successful completion.
Jan 2018 - Ms T
Thank you Jonathan for all your unwavering help throughout this process, I feel without that it may never have happened. I'm very grateful for everything you did. Many thanks to Lily who was always helpful and I was confident that she did the viewings very professionally. I know you have many clients, but you certainly made me feel my sale was top of your list and nothing was a trial to you. I've moved a few times over the years and haven't always felt I had that kind of back up.
Dec 2017 - Ms S
I would like to inform you how impressed I was with my recent valuation with the Charlton Kings office. I was really impressed with Sam Banfield he was very Informative professional and had great people skills to give advice in a very superb manner. I have used Peter Ball Estate Agents in the past and am pleased the ongoing service remains high and ethical.
Nov 2017 - Mr N
The team at the Leckhampton Office could not have done more for us. Each and every one are a joy to deal with. When our sale fell through, the team acted immediately and sold our house the very next day. They make what could have been a very stressful process so much easier. We would not hesitate to recommend Peter Ball - you won't be disappointed.
Nov 2017 - Mrs B
Peter Ball & Co Tewkesbury, especially Lily Willcocks and Jonathan Richards, are very professional and efficient estate agents. They worked hard to get our purchase through. Highly recommended. Thank you.
Oct 2017 - Mrs B
Loving life in the village, friendliest place I've ever been to and cottage is perfect for this time of year! Your expert knowledge of the area (which is like no other in Cheltenham!) meant that we had absolute trust in your valuation and together with your fantastic team, we felt we were totally looked after at every stage in the process! 
Oct 2017 - Cathy
Peter Ball & Co have provided an excellent service. Dee took my specific brief and acted on it - we mutually agreed the asking price at a sensible amount, the house was marketed and generated huge interest with 25 plus viewings in the first week. Several offers were received and the most proceedable offer accepted for the exact sale price. Erika liaised with the buyer and the solicitors. The whole process took just six weeks from inception to completion! A Very Good Result.
Oct 2017 - Ms J
We have used Ball & Co Leckhampton branch on more than one occasion and would definitely use them in the future. Cannot recommend the staff highly enough. From the start to the finish of the buying and selling process we were guided step by step through each stage and kept informed at all times.
Sept 2017 - Mr B
I've left a message with one of your colleagues in the office, but just wanted to let you know that we have found a property and today had an offer accepted! On a personal note, I'd like to thank you for all the time and effort you put into aid our search over the past couple of weeks. Your personal approach was one that worked well for us and we'd also like to mention that if and/or when the next time we are looking to buy or sell, Peter Ball will be top of the list to work with in the futur
Sept 2017 - Mr & Mrs M
Just to let you know we are completing on the house we rented tomorrow. Thanks for all your help - you have been awesome and tireless. As and when we want to sell, we'll come looking for you.
Sept 2017 - Mrs B
Thoroughly recommend. Lucy at the Bath/ Shurdington Road in Cheltenham could not have been more helpful and lovely to meet in person or speak to over the phone. She always ensured she was aware of my needs when purchasing a property and tailored each visit accordingly. Thank you Lucy- excellent service!
Aug 2017 - Ms J
It's such a joy to have found that companies like yours do still exist in today's world. Thank you all once again.
July 2017 - Mr & Mrs L
Just felt that I needed to contact you to say thank you to both yourself and Lily. The whole process of buying this house was simple and easy from the start, it felt like you were working with us/for us, which isn't always the case with estate agents. I think we need to give special thanks to Lily... she made us feel at ease instantly when we went to view the house and we were very happy when we realised she would be showing us around.
July 2017 - Mr H
Been renting with them 6 years and always had the best service. Lovely to chat to and excellent communication when liaising with the landlord.
May 2017 - Mr C
Excellent. I could not have asked for better. Peter Ball and Co have been professional, courteous, sensitive, efficient and friendly. My main contact has been with the Charlton Kings branch, but we have also dealt with the town centre branch where the final sales are co-ordinated once agreed, and I have had a little contact with other branches. Everyone has been good. I am extremely pleased with having chosen Peter Ball and Co..
May 2017 - Mr G
I recently sold my house in Tivoli through the Peter Ball team in Leckhampton and the team were excellent. I would call out Dee as without her tenacity and hard work the sales wouldn't have gone through. Can't recommend them highly enough.
May 2017 - Mr R
A friendly and professional service provided from all staff during the process of buying my first property and then letting it through Peter Ball & Co.
April 2017 - Mr & Mrs W
We are very pleased with how Peter Ball handled our move. This was our 7th move and the smoothest yet thanks to the good advice and constant help from Dee and her staff at the Leckhampton office. The information on our property and the photographs were of the highest standard. We sold to our first viewer We were kept up to date with the progress of our sale and were always met with courtesy and cheerfulness. We are very grateful to the staff for taking most of the stress out of the process.